We're open and honest here at Coco Shea. We hope our Frequently Asked Questions and answes help with any concerns you may have.
Are all your products REALLY natural?
Yes, and we also make sure we use FAIR TRADE products. Providing our customers with over 50% organic ingredients.
What is the shelf life?
The majority is 6mo to a year as long as you avoid mixing any solutions with water.
How should I store my products?
In a cool, dry space.
What is your policy on animal testing?
We do not test on any animals
How can I purchase if I live outside of the U.S.?
Unfortunately, we only ship to U.S. & Canadian residents.
When should I see results from product use?
Although some very, you should definitely see results within 2 weeks.
Are your products alcohol-free?
I want to share a testimonial. Where do I send it?
You are more than welcome to send it through our form on our contact page (link) or send an email to us at
How often do you have promotions?
We love to gift our Coco Shea family with discounts and more. Be sure to subscribe to our mailing lists to stay updated!
I love my skincare line I want it shipped to my house on a regular basis. Can I subscribe to my skincare line?
Yes! We are actively working to create a subscription service for your favorite Coco Shea products?
What is your refund/exchange policy?
All sales are final.